Our unrivalled value

• We are Specialists – not only are we empathetic showing endless compassion for families and communities in grief with our trained counselling skills, but also in the funeral director industry sector. We also have a robust background in planning occasions that are traditional, modern or natural in their approach including many religious denominations. This means we can support you to have a private, dignified and peaceful goodbye, or one that echos the very essence and joy of the person’s being, to even those flamboyant themed party send-offs.  

• We are Trustworthy – since opening we have gained a reputation for care we provide, and have received a number of accolades and awards. In addition we belong to recognised associations in the industry. Your loved one will be looked after by Funeral Directors and Undertakers, Amanda-Louise and Gill, and remain with us in our funeral home until the day of the funeral. If you want to be involved in that care from dressing them in your favourite clothing, painting nails or adding aftershave for example, that’s fine. Alternatively if you would like a tour of our mortuary and facilities, then just let us know, as we want to assure everyone that using our services is a safe option.

• Our Commitments –  not all funeral providers are the same. Unlike online funeral cooperations, we do NOT use the 24/7 cremation centres the other side of the country, preferring to offer a more dignified service than shown on tv.  We only use local crematoriums and offer you a personal face to face service, rather than a telesales approach. You are most welcome to come into our funeral home, or many of our clients like us to visit them in their own homes across Somerset, Devon and sometimes further afield. We're also committed to lessen your stress by offering everything you may need for a funeral or celebration of life under our one roof. Plus our positive social impacts and sustainability pledges, demonstrate our support to our communities and our planet.

• Our Independence– being a privately locally owned business means we are flexible, consistent in our approach and go the extra mile for you, as we believe this is our vocation and not just a job. We hold strong our values and behaviours, believing how we treat the living, the dead and our environment really matters to us, plus our policies and procedures underpin what we do and hold us to account of our quality services. You will find us transparent in providing you with choice, information and prices, to empower you to make the decisions right for you.

• Our Women’s Understanding – our families tell us our understanding, discretion, sensitivity, honesty and our time afforded to you, goes along way. You will find us with a smile, a shoulder to lean on, a hug when you need it, an ear to listen, and our roll up our sleeves attitude means we will do everything in our power to ease some of the burden from you, by your side every step of the way.  We are passionate to offer genuine choice, support and value, whatever your budget. Our door is always open to our families after the funeral, as we know grief isn’t just for one day, so our kettle is always on if you wish to pop in for a chat, or attend one of our social events. We are here for adults and children to help comes to terms of a loss.