Trust Centre : Our Terms of Business, Policies and Procedures

Accessibility Policy

Our goal to provide a trusted funeral directors and services, and trust is at the centre of everything we do. Our values, policies and processes are designed to be transparent, to protect you, and your rights; creating a safe place for you to plan a funeral and in return, we can deliver an impeccable service.

Other policies

Need more information?

We aim to reply to enquiries within 48 hrs of receipt. If you have any urgent requests please call on the number below.

Amanda-Louise Funerals
Office : 5A Blenheim Road,
TA24 5PY
(currently by appointment only)

Accessibility Policy

Amanda-Louise Funeral Services is committed to ensuring that our website is accessible to the widest possible audience.

Amanda-Louise Funeral Services website accessibility policy

Policy intention

The long-term goal and intention of this policy is to state clear accessibility principles that the Amanda-Louise Funeral Services website should follow.

We (Amanda-Louise Funeral Services) are in the process of ensuring our pages comply with the AA standard of the W3C recommended version of the Web Content Accessibility Guidelines (WCAG).  We acknowledges that this is an anticipatory and continuing work in progress and, in order to ensure no user is disadvantaged while this work is carried out, we intend to respond to all requests for assistance with accessibility by either altering the necessary content as soon as possible, or, if requested, by providing the information in an alternative format at no cost within a reasonable timeframe. 

It is the responsibility of the Amanda-Louise Funeral Services to provide these alternative formats. Appropriate channels of communication are available to allow visitors to request alternative formats and to give feedback about any accessibility issues.

Amanda-Louise Funeral Services

will make reasonable adjustments to ensure specific individual needs that cannot be addressed by mainstreamed adjustments are met.

Policy dimensions

For the purpose of this policy, the term “websites” includes:

  • Websites (public and non-authenticated) managed and under the control of Amanda-Louise Funeral Services using the domain
  • Material managed and hosted by Amanda-Louise Funeral Services on these pages such as documents, audio, video and any other additional files.

Policy principles

Amanda-Louise Funeral Services will adhere to the following principles in relation to its website:

  • The website shall provide appropriate channels of communication for feedback about accessibility.
  • The website shall do its utmost to meet the responsibilities under the Equality Act (2010) 
  • The websites shall do its best to meet level AA of the W3C recommended version of the Web Content Accessibility Guidelines.

Changes to this policy

This policy will be reviewed annually to ensure that it continues to meet the needs of our user community.

If you require this policy document in an alternative format please contact:

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Our emotional wellbeing, support and grief counseling can give you the help and counselling you need to deal with the loss of loved one. Our focus is on helping you every step of the way providing wrap around care before, during and after the funeral.

Emotional support & councilling

We offer emotional support & grief counseling as part of our service