Trust Centre : Our Terms of Business, Policies and Procedures

Donations Policy

Our goal to provide a trusted funeral directors and services, and trust is at the centre of everything we do. Our values, policies and processes are designed to be transparent, to protect you, and your rights; creating a safe place for you to plan a funeral and in return, we can deliver an impeccable service.

Other policies

Need more information?

We aim to reply to enquiries within 48 hrs of receipt. If you have any urgent requests please call on the number below.

Amanda-Louise Funerals
Office : 5A Blenheim Road,
TA24 5PY
(currently by appointment only)

Donations Policy

Here at Amanda-Louise Funeral Services we provide transparency and traceability of all services carried out by us, including on your behalf. This includes monies (donations), so we set out our clarity of how we collate and dispose of charitable donations:

Donations are received by us in the following ways:

  • Paid direct to the family
  • Put into a donation box at the funeral
  • Paid direct to the charity or charities
  • Paid direct to our own Forest at Tree-Nation

All monies received into our office will be given a receipt. We show evidence to the bereaved family of such monies coming in and going out.  All monies held by us will be dispersed within 28 days of receipt.
We inform all charities who the monies are in memory of, and ask that they send us a receipt in the name of the deceased to our registered postal address or office email. We do not give out names of addresses of our families.

Our emotional wellbeing, support and grief counseling can give you the help and counselling you need to deal with the loss of loved one. Our focus is on helping you every step of the way providing wrap around care before, during and after the funeral.

Emotional support & councilling

We offer emotional support & grief counseling as part of our service