Trust Centre : Our Terms of Business, Policies and Procedures
Code of Ethics
Our goal to provide a trusted funeral directors and services, and trust is at the centre of everything we do. Our values, policies and processes are designed to be transparent, to protect you, and your rights; creating a safe place for you to plan a funeral and in return, we can deliver an impeccable service.
Other policies
Need more information?
We aim to reply to enquiries within 48 hrs of receipt. If you have any urgent requests please call on the number below.
Office : 5A Blenheim Road,
Minehead,
Somerset,
TA24 5PY
(currently by appointment only)
Code of Ethics Policy
Amanda-Louise Funeral Services work within the boundaries of positive values and behaviours as a set of standards.
Our commitments are: -
- To promote dignity and respect as outlined in the Equality Act 2010
- Not to tolerate any form of bullying, intimidation, or harassment.
- To challenge and confront any such behaviour should it arise.
- To continue personal and business development, and to keep abreast of latest legislation and new developments within the industry of funerals.
- To promote equality in our workplace
- Respond to enquiries within 48 hours.
- Respect client confidentiality
- Disclose any suppliers we have vested interest in
- Carry out risk assessments.
- Work within the remits of Data Protection and not disclose any client’s information to suppliers who are not involved in their ceremony/event.
- To use lay terms in all legally binding documentation
- To represent clients in a professional manner
Our emotional wellbeing, support and grief counseling can give you the help and counselling you need to deal with the loss of loved one. Our focus is on helping you every step of the way providing wrap around care before, during and after the funeral.
We offer emotional support & grief counseling as part of our service
